Privacy Policy
Privacy Policy Ike Media
Effective Date: 1 April 2025
Website: www.ikemedia.com.au
Operator: Ike Media Pty Ltd (ABN 53 686 208 104) (“Ike Media”, “we”, “us”, “our”)
1. Introduction
This Privacy Policy explains how Ike Media collects, uses, discloses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or interacting with us, you consent to the practices outlined in this Policy.
2. Information We Collect
We may collect the following types of personal information:
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Name, email address, phone number
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Business name, job title, and industry
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Website details and service-related enquiries
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Information submitted through forms, email, or live chat
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IP address, device information, browser type, and usage data via cookies or analytics tools
We do not knowingly collect sensitive personal information unless explicitly required and with your consent.
3. How We Use Personal Information
We may use your personal information to:
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Provide services and respond to enquiries
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Communicate updates, offers, and marketing (you may opt out)
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Improve our website, user experience, and marketing strategies
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Comply with legal obligations or resolve disputes
We do not sell your personal data under any circumstances.
4. Sharing Your Information
We may disclose personal information:
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To trusted third-party service providers (e.g., web hosting, analytics, CRMs) who assist us in delivering our services
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Where required or authorised by law or to respond to legal processes
All third-party providers are contractually obligated to handle your information securely and in accordance with Australian privacy laws.
5. Cookies and Tracking Technologies
We use cookies, pixels, and analytics tools (e.g. Google Analytics) to:
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Track site performance
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Enhance user experience
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Measure marketing effectiveness
You may adjust your browser settings to reject cookies, but this may affect site functionality.
6. Data Security
We take reasonable physical, technical, and administrative safeguards to protect personal data from misuse, interference, loss, unauthorised access, or disclosure. However, no method of data transmission over the internet is fully secure.
7. Access and Correction
You have the right to request:
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Access to the personal information we hold about you
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Correction of inaccurate or outdated data
Requests can be made by contacting us at: info@ikemedia.com.au
8. Overseas Disclosure
Some of our third-party providers may store or process personal data in countries outside of Australia (e.g., the United States). We take reasonable steps to ensure these entities comply with Australian privacy standards.
9. Your Rights
You may:
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Unsubscribe from marketing communications
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Request access, correction, or deletion of your data
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Lodge a complaint about privacy practices
To exercise your rights, contact us at info@ikemedia.com.au.
10. Contact Us
If you have questions or concerns regarding your privacy or this policy, please contact:
Email: info@ikemedia.com.au
We aim to respond within 30 days.
11. Updates to This Policy
We may update this Privacy Policy periodically. All changes will be published on this page with an updated effective date.